Claire Dunbar


Claire Dunbar Case Study


Claire Dunbar had no computer experience except browsing the internet and using social networking websites when she started the computer course with the Digital Skills Academy. She didn’t know what a search engine was although she had used them briefly before. Claire had been unemployed for 4 years and together with her advisor at Women onto Work decided that she needed to improve her IT skills so that she can gain employment.

Claire loved learning how to use Word and Excel and she now feels so eager to know more that she has already decided she would like to do an ECDL course next. The tutor is really please with Claire’s progress that is also reflected in the high mark she got in the Microsoft test.